Terms of Credit Agreement
Credit Line and Terms of Payment

Principal/customer will abide by the conditions as to date of payment and pay interest on overdue accounts at an Annual Rate of EIBOR + 3.25%, calculated on a daily basis. The standard credit terms are payment on invoice presentation, unless specified otherwise in the accompanying service agreement.
Payment of invoices: Customer and/or its Subsidiaries undertake to pay all freight and charges prior to or on the Due Date at the latest. In the event that Customer and/or its Subsidiaries do not settle outstanding amounts accordingly, Flamingo Global reserves the right to take any or all of the following actions:
     a) Withhold original documents including transport documents and/or cargo until all overdue
         freight and charges, including collection and reminder fees and expenses, are settled.
     b) Suspend or terminate the Agreement.
     c) Exercise any applicable right of lien over any cargo and stop providing or arranging services.
Credit Agreed is for freight and local charges where applicable and excludes customs duty/VAT, other taxes, and storage/demurrage unless explicitly accepted. Amount over credit limits must be settled immediately.
Any discrepancy in the invoice, in whole or in part, Flamingo Global should be notified in writing within 15 days from the invoice date after which none will be accepted. Any part of an invoice not being disputed must be settled in accordance with the credit terms set out in this Agreement. A disputed part of an invoice is exempted from the standard payment terms until the dispute has been settled. Once the dispute is resolved, payment, as applicable, must be made in accordance with the agreed credit period.
Any claim for lost or damage to your consignment, while under the responsibility of Flamingo Global, will be dealt with as per the NAFL (National Association of Freight and Logistics) Standard Trading Conditions.
In the event that it becomes necessary for Flamingo Global to refer the account to a collection agency and/or attorney, all reasonable collection and legal fees are to be paid by this debtor. The principal/customer agrees that the Courts of the respective country/state will have jurisdiction to bear and determine any actions by Flamingo Global for recovery of amounts owed.
Any delay by the carriers, Flamingo Global is not responsible.
All business accepted by Flamingo Global is subject to the terms and conditions as set forth for each of its business lines.
If settlement of freight and other charges is done via bank transfer or cheque, Customer agrees to forward a separate remittance advice outlining which invoices that are included in each payment. This is to facilitate correct registration of the payment in Flamingo Global books. In the absence of Customer’s advice to the contrary, any payment shall be applied to the oldest outstanding invoice.

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Mission:

To connect businesses worldwide through efficient, reliable, and innovative logistics solutions.

Vision:

To be the most trusted logistics partner, delivering sustainable and customer-centric services globally.

Mission:

Commitment to Quality: We are dedicated to maintain the highest standards in every aspect of our operations, ensuring precision and reliability.

Global Perspective: We embrace diversity and operate with a global mindset, connecting businesses and individuals across borders.

Accountability: We take full responsibility for our actions, ensuring transparency and trust in all our relationships.

Teamwork: Collaboration is at the heart of our success, fostering strong partnerships internally and externally.

Adaptability: We are flexible and agile, continuously evolving to meet the needs of a fast changing logistics industry.

Innovation-Driven: We prioritize creativity and technology to develop solutions that redefine logistics and shipping excellence.

Mission:

To connect businesses worldwide through efficient, reliable, and innovative logistics solutions.

Mission:

Commitment to Quality: We are dedicated to maintain the highest standards in every aspect of our operations, ensuring precision and reliability.

Global Perspective: We embrace diversity and operate with a global mindset, connecting businesses and individuals across borders.

Accountability: We take full responsibility for our actions, ensuring transparency and trust in all our relationships.

Teamwork: Collaboration is at the heart of our success, fostering strong partnerships internally and externally.

Adaptability: We are flexible and agile, continuously evolving to meet the needs of a fast changing logistics industry.

Innovation-Driven: We prioritize creativity and technology to develop solutions that redefine logistics and shipping excellence.

Vision:

To be the most trusted logistics partner, delivering sustainable and customer-centric services globally.

Malaysian Charcoal and Its Types

We provide the finest Malaysian charcoal to meet various needs, whether industrial, commercial, or household.

Our range of charcoal includes:

Coconut Shell Charcoal: Ideal for grilling and shisha due to its high quality and long burn time.
Natural Charcoal: Eco-friendly and perfect for heating and cooking.
Hardwood Charcoal: Known for its density and high heat output,
suitable for industrial applications.

Our products guarantee top performance and efficiency while adhering to global quality standards.